Admissions Overview


Policy Update (March 2017)

At Westover, we continue to ask ourselves, "What can we be doing better?" Effective March 15, 2017, we have updated our intake process for clients who receive LHIN funded treatment with us. The goal is to reduce client wait times, remove barriers to treatment, and enhance facilitation between clients and referral agents. 

Some of these exciting changes include:

  • Hearing back from Westover within 2-4 business days from the moment you contact us 
  • Receiving a provisional intake date during the initial candidate interview with Westover Intake staff

Read the full letter from our Executive Director to learn about the new changes. 

General Requirements 

  • Must be at least 16 years old at the time of admission 
  • Free of drug substances for a minimum of two weeks before admission and free of alcohol for one week prior to admission
  • Meet our client medical guidelines (contact us for details)

Substance Dependence Program - 19 Days

  • Weekly admissions 
  • Reviewed by an assessment and referral agency as having a substance abuse problem*
  • Interested in seeking abstinence 
  • Must be free of alcohol for seven days and free of other substances for 14 days (Rx medicines excluded, speak to intake worker for restrictions) 

*only required for government funded treatment

Application Process

  • Contact Westover
  • Westover intake staff will call the client within 2 business days (once the client has initially contacted Westover)
  • Westover will provide the client with a provisional intake date, advise on admission policies and assign a checklist of items to be completed before the client's intake date
  • Westover will direct the client to begin attending Recovery Support immediately in the client’s community (alternative options such as 12-step meetings or programs through the referral agent are acceptable)

Co-Dependence Program - 7 Days

  • Must be at least 18 years old at the time of admission
  • Applicants must possess a willingness to learn and change 
  • Applicants in recovery from addiction must be abstinent for a minimum of one year at time of application
  • Limited government funding opportunities are available 

Stage Two Recovery Program - 7 Days

  • Must have previously completed a residential treatment program 
  • Must have attended recovery support, 12-step meetings, or private counselling since finishing the residential program 
  • Must be experiencing challenges with maintaining sobriety since leaving treatment
  • Must have at least six months of life experience since leaving treatment 
  • Limited government funding opportunities are available

Fees and Accommodations

Option A - Private Pay 

  • Client covers cost of treatment and gains faster access to program
  • Employer or insurance coverage is acceptable 
  • Must meet general admission requirements 
  • Minimal waitlist time 
  • Self-referral is acceptable
  • Assessment is administered on-site 

Option B - Funded Admission 

  • Funding is provided by Erie St. Clair Local Health Integration Network (LHIN) 
  • Waitlist times: 4-6 weeks for Substance Dependence, 4-6 weeks for Co-Dependence, and 4-8 weeks for Stage Two Recovery & Relapse Prevention
  • Meet general admission requirements including a referral through an assessment and referral centre for the 19-day substance use program

Contact Westover today. Call 1-800-721-3232 or contact us through the form below. 

Your Name *
Your Name