Want to learn more about Westover? We know how important it is to find the right treatment centre for you. Learn more about what we do with the resources below and share them with anyone who might need them. 

 

Video 

Visit our Vimeo channel for compelling and informative videos of alumni and staff testimonials, as well as a complete virtual tour of our facility!

Click here to view our videos

 

Privacy Policy 

Our clients' privacy and right to confidential treatment is important to us. Learn about how we ensure your privacy while you're with us. 

Download our privacy policy

 

Complaint Resolution 

Client complaints are generally resolved through informal discussions with program staff. However, in some circumstances a formal dispute resolution procedure may be required. 

Download our Complaint Resolution document 

Accessibility Statement 

Westover is committed to creating an inclusive and accessible space for treatment. 

Download our AODA statement

 

Policies & Procedures

In support of our Vision, Mission, and Values, we are committed to high quality of service to all our clients. Learn more about our policies and procedures. 

Download our Board Policies & Procedures 

 

Personal Health 

Protecting personal health information is an essential part of our commitment to providing the best addiction treatment. Our clients will know what we collect, how we use it, to who we disclose it, and how we protect it.

Download our Personal Health document

Client Rights

Westover's staff are diligent in respecting and upholding the rights of our clients.

Download our clients rights document 

 

Annual Report

We are committed to transparency and quality service. View the 2017 - 2018 Westover Annual Report. 

Download our 2017-2018 Annual Report

 

Mission, Vision & Values

Westover exists to enable individuals and their friends and family to recover from chemical dependency and co-dependency, in order to lead healthy and productive lives.

Download our Mission, Vision & Values document